For using App for WhatsApp on your Mac you need a smartphone that is compatible with WhatsApp Web. While using App for WhatsApp on your Mac both, your Mac and your phone need to have a stable internet connection. Using App for WhatsApp without owning a smartphone is not possible.

Your phone is compatible with App for WhatsApp if it is running one of the following operating systems:

• iOS 8.1 or later
• Android
• Windos Phone 8.0 and 8.1
• Nokia S60
• Nokia S40 EVO
• BlackBerry
• BlackBerry 10

As App for WhatsApp is paired with your smartphone at first launch, it will use the same phone number that your smartphone for sending and receiving messages.

Please either carefully read and perform the steps as written in the following instructions or watch our instructions video (visit YouTube).

1. After you have downloaded App for WhatsApp from the App Store, you need to launch the App by double clicking on its App icon in the Applications folder of your Mac (Mac Version) or by tapping on the App for WhatsApp Icon (iPad).
2. Open WhatsApp on your phone and perform the following:
   • iPhone: go to Settings > WhatsApp Web > Scan QR-Code.
   • Android: in the Chats screen > Menu > WhatsApp Web.
   • Windows Phone: go to Menu > WhatsApp Web.
   • Nokia S60: go to Menu > WhatsApp Web.
   • Nokia S40: Swipe up from bottom of screen > WhatsApp Web.
   • BlackBerry: go to Chats > Menu > WhatsApp Web.
   • BlackBerry 10: Swipe down from top of the screen > WhatsApp Web.
3. Scan the QR-Code in the App for WhatsApp window from your phone.

App for WhatsApp on your Mac/iPad and WhatsApp on your phone are now paired. The App is ready for sending and receiving WhatsApp messages.

Yes, App for WhatsApp is always fully in sync with WhatsApp on your phone, it will also let you browse through all your previous chats and conversations and it will instantly sync new conversations from and to your phone.

No, App for WhatsApp is a third party App which is developed by coldX Software Development. coldX Software Development is not sponsored by or affiliated with WhatsApp Inc. in any way.

Our users privacy is very important to us and this is why all chat related data is transferred between App for WhatsApp on your Mac and the WhatsApp servers directly.
Chat contents, media and contacts will never be transferred to our or any 3rd party servers.

You can find a very detailed description on how App for WhatsApp handles data in our Privacy Statement.

Please either carefully read and perform the steps as written in the following instructions or watch our instructions video (visit YouTube).

1. Open WhatsApp on your phone and perform the following:
   • iPhone: go to Settings > WhatsApp Web > Scan QR-Code.
   • Android: in the Chats screen > Menu > WhatsApp Web.
   • Windows Phone: go to Menu > WhatsApp Web.
   • Nokia S60: go to Menu > WhatsApp Web.
   • Nokia S40: Swipe up from bottom of screen > WhatsApp Web.
   • BlackBerry: go to Chats > Menu > WhatsApp Web.
   • BlackBerry 10: Swipe down from top of the screen > WhatsApp Web.
2. Scan the QR-Code in the App for WhatsApp window from your phone.

App for WhatsApp on your Mac and WhatsApp on your phone are now paired. The App is ready for sending and receiving WhatsApp messages.

Please read our detailed update guide on how to update to the latest version of App for WhatsApp for free.

When downloading an App from the App Store the App bundle as well as a digital receipt generated by Apple is stored on your device.

When launching App for WhatsApp, the App is trying to verify this receipt in order to check that the installation is genuine and also to determine which In-App purchases were made (App for WhatsApp One only).

In some rare cases it is possible that during the download process of the App, the receipt does not get stored along the App bundle. Therefore the verification fails and App for WhatsApp sends a request to the system (iOS/macOS) to refresh this receipt from the App Store. After that the system asks you to enter your AppleID credentials in order to connect to the store and to fetch the receipt.

It is very important to understand that your AppleID and password are never made readable to us or our App and that all the processing is handled by iOS/macOS itself.

This process is absolutely necessary in order to fight software piracy, which we had to deal with a lot unfortunately.

Thank you for your understanding.

Please write an eMail to support@coldx.net. We will be happy to help you!