Welcome to coldX Software Development by Bastian Roessler. Please read this Privacy Policy carefully as you agree to be bound by it while using this website.

This Privacy Policy and any documents it references, inform you on how we collect and use the information („Personal Data“) you provide when using this website. We are fully dedicated to protecting your privacy and we are treating your data confidently and within the requirements by law and the description of this privacy statement. We appreciate the trust you place in us.

We may modify this Privacy Policy from time to time without notice. When we do, we will update the „Last Updated“ date. It is therefore important that you regularly review this Privacy Policy to ensure you are updated as to any changes.

How do we collect Personal Data?

The Personal Data we collect is essential in helping us to provide an excellent overall experience for our customers.

• When you sign up to receive our newsletter a profile is created which can include your eMail and your name as well as the product that you are interested in (e.g. ChatMate for WhatsApp). If you have given us consent, we may send you occasional development updates and marketing communication about our products. If you change your mind, you can update your consent or email preferences at any time using the link provided at the bottom of each email you receive from us. The basis of the collection of this data is due to your explicit consent (Art 6 1 a DSGVO).
• We may use „image tracking“ to ascertain whether you do or do not read our emailed marketing messages. It is worth remembering that all our marketing communications include full information on how to unsubscribe from receiving future messages. The basis of the collection of this data is due to your explicit consent (Art 6 1 a DSGVO).
• When you send us a message via our provided eMail address or via the contact section of this website we will store the name and the eMail address as well as your question in our system in order to answer your request. The basis of the collection of this data is due to your explicit consent (Art 6 1 a DSGVO).

How long will the data be stored?

We will retain your personal data only for as long as is necessary for the purpose set out in this Privacy Policy. We will retain and use your personal data to the extend necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

How can you claim your rights regarding your personal data?

If you want to make use of your rights regarding your personal data, like data portability, data correction or your right to be forgotten, please eMail us at support@coldx.net. Please do not forget to provide your eMail address as well as your name and product keys (if applicable).

For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any personal data we may hold about you and we will aim to respond to such requests within 20 working days.

Questions

If you have any questions about privacy please don’t hesitate to contact us vis eMail at support@coldx.net.

Last Updated: 24.05.2018